NetBurner Community Forum

Hi
I am using SBL2e module and trying to connect it using the Virtual comm port software
when trying to create the virtual comm port I am getting sec_addConnectionToService failed with error -50
PC is windows 10 64bit
I update the SBL2e to firmware 1.69 and still the same error
Tried both versions 2.3 and 2.4 of the virtual comm port software

Thanks

Hello,

You definitely need the latest version of the virtual comm port. The version of the SBL2e will not be an issue.
When the virtual comm port s/w is installed, it attempts to create and run a service. You can take a look in your task manager to see if it is running. If the install failed for reasons such as windows permissions, or anti-virus s/w, then the virtual comm port cannot be created and you will get that error.